The aim of this video is to consider how care staff can work with individuals who may be aggressive or violent and how to manage distressed behaviour. It will examine the following areas: What is distressed behaviour? Who can present distressed behaviour? Reasons for distressed behaviour, prediction and prevention, undertaking proper risk assessments, how to respond appropriately, verbal responses and body language. The video also advises carers...

This two part title introduces carers to the values that underpin person-centred care and assists them to develop their understanding of how principles of care should be reflected in their day-to-day practices. Part two goes on to look at the meaning of prejudice and equal opportunities and the nature of the working relationship between service users, carers and others. The title also examines the service users' right to take informed risks in their...

This excellent resource provides fully up to date guidance on how to safeguard the welfare of older people within care homes. Filmed entirely in real care settings this title will explain to workers what abuse is and how to recognise the signs and symptoms of abuse. Depicting dramatic scenes of abuse this title will help bring the realities of adult abuse to life, teaching care workers why abuse should never be ignored.

Many care workers involved with domiciliary care are exposed to the increased risks of working alone. This programme will give essential guidance to any staff members that may have to work by themselves. It will increase their awareness of the risks involved with lone working and demonstrate how to minimise those risks and increase their safety.

Designed exclusively for those providing care within the Home Care setting, this title introduces home carers to the types of tasks they might be expected to carry out and the range of individuals they may come into contact with; from young adults with learning difficulties through to older people. In addition, it considers the importance of working within professional boundaries and why it is necessary to understand and follow policies and procedures....